Q. How does your design process typically work?
A. Each project is unique, therefore making each design process unique. Most times, the design process usually take place something like this:
- Contact us either via the contact form or e-mail.
- I will send you a design questionnaire which you will need to fill in. Then we can set an appointment to meet at your office/preferred location, if you are based in Kuala Lumpur. During this meeting we’ll go over the details of your project, what items you need, colors, styles, etc. If you are planning from elsewhere, we can arrange to meet via Skype or Google Hangout.
- I will also provide you a contract to sign and invoice you for 50% of the total amount before any work begins.
- Once we have run through all the details, the designing begins! You will receive the first drafts in JPEG format.
- After viewing the designs, please get back to me with any changes you’d like made. I’ll make those changes (up to 3 revisions) and will then send you a final JPEG of the final design.
- Once a design has been approved and final 50% payment is received, I’ll deliver the final artwork (FA) files ready for printing or development.
Design process complete! If you are happy with my work, I’d love for you to provide me with a review and/or feedback by leaving me a review by sending me an e-mail.
Q. Do you work with clients outside of Kuala Lumpur?
A. Although I am located in Kuala Lumpur, some of our long term clients I have not even met in person, many of our meetings take place over the phone or through Skype.
Q. What forms of payments do you accept?
A. For local transactions, I accept check and bank transfers. For countries out of Malaysia, I will invoice you using Paypal.
Q. Can you print my work for me?
A. Yes, I am more than happy to include the cost for printing into your final invoice.
Miller + Co 